Nowhere during the process do I recall it saying they don't accept water damaged items, all I see on here is broken devices, which it is. Even in the FAQ it says nothing. If you can find it & show me where on your website it says that I will change my review. But I aent a laptop in & I never heard back for weeks until I emailed them asking about to which it took 2 days for them to confirm it & then said they wouldn't pay me cause it wasn't as described when I said it was in poor condition & non working, which is true. At least be more clear in the process if this was gonna be a waste of time.
I intend to refer you to everyone I know. I am most satisfied with your service. Thank you
Kimberly
Label printed, box shipped out. Arrived next day. I never heard from them. I emailed asking the status update. They said they sent me an email but I never received one. I accepted their offer and got a check by the end of the week. I recommend checking on them after the package is delivered.
