They respond fast but I sent my laptop and FedEx attempted a delivery but it was unsuccessful they did however persue to be professional when they sent a prepaid label and box and also a sleeve for the laptop but I haven't received my funds yet
Nowhere during the process do I recall it saying they don't accept water damaged items, all I see on here is broken devices, which it is. Even in the FAQ it says nothing. If you can find it & show me where on your website it says that I will change my review. But I aent a laptop in & I never heard back for weeks until I emailed them asking about to which it took 2 days for them to confirm it & then said they wouldn't pay me cause it wasn't as described when I said it was in poor condition & non working, which is true. At least be more clear in the process if this was gonna be a waste of time.
We have had a few laptops that were not being used and got to find this business to sell them. Getting a quote online was easy and straight forward. The price they were willing to pay for the laptops were actually higher than a few other quotes we got from other online buyback recyclers. They sent me a prepaid label right away once I approved the price. We packed up our Sony laptops, shipped them, and a few days later received the payment with Google Pay. The whole process was super easy and support couldn’t have been more pleasant to work with. Definitely recommend!
