Nowhere during the process do I recall it saying they don't accept water damaged items, all I see on here is broken devices, which it is. Even in the FAQ it says nothing. If you can find it & show me where on your website it says that I will change my review. But I aent a laptop in & I never heard back for weeks until I emailed them asking about to which it took 2 days for them to confirm it & then said they wouldn't pay me cause it wasn't as described when I said it was in poor condition & non working, which is true. At least be more clear in the process if this was gonna be a waste of time.
I have to be honest by saying that this is my first time dealing with selling anything online. I was scared and didn’t know what I was doing. Luckily, the instructions on their “How To” page were clear and precise. I got a quote, packed my laptop in the box they provided and within a week, I was holding a check for $415. Not bad for an old, used and beaten up Asus laptop. The original quote was $430, but I forgot to mention that I don’t have an AC Power Adapter. Well done guys, I will come back again.
Customer service was great and process was great from beginning to end. Website is easy to use. Fast payment. I would recommend this company in the future.
