The process was very easy. I was sent a pre-paid FedEx label to my email. I packed the laptop up and mailed it out very next day. About a week later the laptop was received by LNuts and I received payment from Venmo. The process was simple and quick. I recommend them.
If you just want to get rid of a laptop that you don't use anymore, and don't want it to go to a landfill than use this service. However, don't expect to actually get anywhere near your quoted amount. I'm not even sure if they ever actually paid me. I never got a notification from them about the laptops being received or payment. I honestly forgot about it for a couple months, and then checked my paypal when I remembered. I had a payment of $19 but there were no sender details. There's not good checklist options for filling out the quote either. I had a laptop that needed repair because its hinges were detached, but the computer still turned on, and I know for a fact that they could have been repaired. I selected poor condition and screen issues, since that was the closest option to show the laptop would need repairs when using the "GET A QUOTE" function. I was quoted for $75 for the newer laptop and $14 for the really old one, but I either received nothing or $19. It doesn't add up to me.
The customer service was excellent. The process exceeded my expectations. It went exactly as explained. Very nice experience to recycle my laptop with LaptopNuts. They are very responsible and professional.
