Nuts customer service was excellent. The process exceeded my expectations. It went exactly as explained. I searched for my laptops I wanted to trade in. Got a quote for the value. One model didn’t show up in the search but a simple phone call and a text exchange where I shared a photo and they were able to quote the value. I processed it online and got a mailing label. Packed all my laptops up and a few days later received a quote with the anticipated value which was right in line with what was estimated. Good timing on the payment and I highly recommend this site for trading in your laptops. I will surely use it again in the future.
I can be a very demanding and understanding customer. Your patience and professional communications made this transaction a great experience. Thank you again for the great customer service and handling all my emails and concerns. I had sent a piece out to another company before I sent you my laptop and received no payment at all from that other company and when I tried to email them the address was invalid, so I thought I had been scammed. I tried a different company email address they provided but there was no response until I got a generic email about two days ago addressed to everyone, "affected by a technical issue." I was please that your company was so professional, stayed in touch and relieved my worries every step of the way. Thank you again for making a busy day easier, and be well.
We like it it was very helpful. I have a somewhat older laptop that I wanted to trade in, and they were one of the only companies that would take it. Payout is fair and the customer service is quite helpful.
