I would give 4 stars to laptopnuts.com only because the shipping box that I requested took longer than expected to be delivered. Other than that process was smooth and got paid via PayPal quickly.
I got a pretty decent return on my broken Lenovo laptop. I'm very grateful. If it wasn't for laptopnuts, I probably would've gotten a lower offer from a different company.
I have traded in my PCs on more than one occasion with LaptopNutz. I will say that I'm GLAD and I can't emphasize enough how GLAD I am to have found LaptopNutz! Their service from communication, to promptness, is top-notch and they give you an excellent value for your trade-in whether it's a desktop or laptop.