The customer service was excellent. The process exceeded my expectations. It went exactly as explained. Very nice experience to recycle my laptop with LaptopNuts. They are very responsible and professional.
This is the second laptop I have sold to LaptopNuts (Surface Book and Lenovo C930) and both times I received prompt communication and quick payment. I will continue to sell my laptops to them and have no concern recommending LaptopNuts to anyone who would like to sell their laptop.
I found laptopnuts on a google ad. Their website looked decent and had an automated system to estimate an offer on my used laptop. I mailed it in with the provided prepaid fedex label. Their website boasts a payment via PayPal within 24 hours of delivery. That didn’t happen. I emailed them after 48 hours of delivery asking for my payment status. The owner Anton personally replied to my inquiry within a few hours citing an influx of laptops being processed. He said he will have a full evaluation to me by the next morning AM. Well he got back to me the next day slightly past AM, with a offer of $55. This was about 25 percent of the original quote on the website. I feel I could have possibly got more money selling locally but the price was fair considering the convenience. I honestly thought this company was a scam at first because of the layout of the website, and the various typos and broken English on the website but I was wrong, Laptop Nuts is a great quick easy way to turn your old laptop into cash quick.
