Nowhere during the process do I recall it saying they don't accept water damaged items, all I see on here is broken devices, which it is. Even in the FAQ it says nothing. If you can find it & show me where on your website it says that I will change my review. But I aent a laptop in & I never heard back for weeks until I emailed them asking about to which it took 2 days for them to confirm it & then said they wouldn't pay me cause it wasn't as described when I said it was in poor condition & non working, which is true. At least be more clear in the process if this was gonna be a waste of time.
Went on the website, got my estimated offer, sent it in and within 2 days, received my offer and got paid. Honestly extremely professional, had some questions before sending it in and customer service was insightful and quick. Will definitely be using them again. I appreciate the professionalism.
Great company to deal with, sent out the box like they stated they would and sent the check the same day they received my computers. Super fast and very fare price. Highly recommend them
