I really got worried once I sent my laptop in the packaging provided by laptopnuts. I did my research kinda too late, but the perfect business score on BBB calmed me down.
The service was excellent. It took a while to get my payment, but the communication on their part was outstanding. I received my payment a week after I sent a laptop. They are trustworthy.
I was extremely skeptical with LaptopNuts at first but they are a legit company. They received my laptop on Friday according to FedEx and I got my payment on the Monday following that Friday. I do wish that they gave me regular updates on what was going on without me asking. That would be the only thing that I wish was better. The staff always responded to my questions and concerns in a fast and professional manner. Overall the experience was okay.