The process was easy — fill out their online form for the laptop type and information, get a quote and get it shipped out. Not only was the process easy, the payment was quick and was exactly what they quoted online. I recommend this company without any apprehension. Great company, great people.
I was extremely skeptical with LaptopNuts at first but they are a legit company. They received my laptop on Friday according to FedEx and I got my payment on the Monday following that Friday. I do wish that they gave me regular updates on what was going on without me asking. That would be the only thing that I wish was better. The staff always responded to my questions and concerns in a fast and professional manner. Overall the experience was okay.
We like it it was very helpful. I have a somewhat older laptop that I wanted to trade in, and they were one of the only companies that would take it. Payout is fair and the customer service is quite helpful.