The process was easy — fill out their online form for the laptop type and information, get a quote and get it shipped out. Not only was the process easy, the payment was quick and was exactly what they quoted online. I recommend this company without any apprehension. Great company, great people.
We like it it was very helpful. I have a somewhat older laptop that I wanted to trade in, and they were one of the only companies that would take it. Payout is fair and the customer service is quite helpful.
Nowhere during the process do I recall it saying they don't accept water damaged items, all I see on here is broken devices, which it is. Even in the FAQ it says nothing. If you can find it & show me where on your website it says that I will change my review. But I aent a laptop in & I never heard back for weeks until I emailed them asking about to which it took 2 days for them to confirm it & then said they wouldn't pay me cause it wasn't as described when I said it was in poor condition & non working, which is true. At least be more clear in the process if this was gonna be a waste of time.
No. The entire process is free of charge. You don't pay a dime from your pocket.
Once you receive the prepaid shipping label via email, print it out, use the instructions to properly package your laptop(s), and stick the label onto the box. Then drop it off at the nearest FedEx or UPS location depending on which carrier you've chosen.
Once you receive the prepaid shipping label via email, print it out, use the instructions to properly package your phone(s) in a similar way to packaging a laptop. Stick the label onto the box and drop it off at the nearest FedEx or UPS location depending on which carrier you've chosen.
Depending on your location and the specified shipping carrier, it can take from 2 to 7 business days from the time you ship your gadget(s).
You can. But we format any storage media that comes with the device wiping it and permanently erasing all the data. Make sure you preserve any valuable data before sending your device.
To avoid any alterations to the original quote, we highly suggest that you specify the condition as accurately as possible, listing all the missing parts or accessories.
Fill out the quote and see what we can offer for it.
On average, laptop computers depreciate 25% to 50% a year. So an $800 laptop, bought 3 years ago, will scramble to reach a $200 price mark. Calculate the depreciation rate for your specific gadget.
The new generation of Apple devices makes the value of the existing models plummet. We have often noticed price drops by 40%.
We buy laptops, desktops, all-in-ones, tablets, smartphones, iPhones, iPads. Check out our current list. If you can't find it, send us a custom quote. We will get back to you promptly.
We strive to make it as simple as possible. We understand the pain and frustration of selling your old or broken laptop or some other gadget. It all comes down to filling out a quote and accurately specifying the condition. Once you ship it to us, we take care of the rest.
If you happen to severely misdescribe the condition, the model, or specifications, we will evaluate and adjust the quote accordingly. You can still decline the offer, in which case we can ship it back to the same address.
Yes, you can cancel the order at any time and have your laptop shipped back to you. However, you might be responsible for the shipping expenses (depends on the size and value).
We offer two payment methods - a company check or via PayPal. If you would like to change the payment method you selected while submitting the quote, just contact us and let us know.
If your laptop matches the condition you specified in the quote, then 2 to 5 days for a company check and 1 business day for PayPal.
We mail checks via USPS First Class Mail which on average delivers in less than 5 days. You can request to have your check expedited via USPS Express Mail for a small fee. Just shoot us a memo and include your quote number.
