Extremely helpful and informative customer support, money was paid very quickly after the evaluation.
We like it it was very helpful. I have a somewhat older laptop that I wanted to trade in, and they were one of the only companies that would take it. Payout is fair and the customer service is quite helpful.
If you just want to get rid of a laptop that you don't use anymore, and don't want it to go to a landfill than use this service. However, don't expect to actually get anywhere near your quoted amount. I'm not even sure if they ever actually paid me. I never got a notification from them about the laptops being received or payment. I honestly forgot about it for a couple months, and then checked my paypal when I remembered. I had a payment of $19 but there were no sender details. There's not good checklist options for filling out the quote either. I had a laptop that needed repair because its hinges were detached, but the computer still turned on, and I know for a fact that they could have been repaired. I selected poor condition and screen issues, since that was the closest option to show the laptop would need repairs when using the "GET A QUOTE" function. I was quoted for $75 for the newer laptop and $14 for the really old one, but I either received nothing or $19. It doesn't add up to me.
No. The entire process is free of charge. You don't pay a dime from your pocket.
Once you receive the prepaid shipping label via email, print it out, use the instructions to properly package your laptop(s), and stick the label onto the box. Then drop it off at the nearest FedEx or UPS location depending on which carrier you've chosen.
Once you receive the prepaid shipping label via email, print it out, use the instructions to properly package your phone(s) in a similar way to packaging a laptop. Stick the label onto the box and drop it off at the nearest FedEx or UPS location depending on which carrier you've chosen.
Depending on your location and the specified shipping carrier, it can take from 2 to 7 business days from the time you ship your gadget(s).
You can. But we format any storage media that comes with the device wiping it and permanently erasing all the data. Make sure you preserve any valuable data before sending your device.
To avoid any alterations to the original quote, we highly suggest that you specify the condition as accurately as possible, listing all the missing parts or accessories.
Fill out the quote and see what we can offer for it.
On average, laptop computers depreciate 25% to 50% a year. So an $800 laptop, bought 3 years ago, will scramble to reach a $200 price mark. Calculate the depreciation rate for your specific gadget.
The new generation of Apple devices makes the value of the existing models plummet. We have often noticed price drops by 40%.
We buy laptops, desktops, all-in-ones, tablets, smartphones, iPhones, iPads. Check out our current list. If you can't find it, send us a custom quote. We will get back to you promptly.
We strive to make it as simple as possible. We understand the pain and frustration of selling your old or broken laptop or some other gadget. It all comes down to filling out a quote and accurately specifying the condition. Once you ship it to us, we take care of the rest.
If you happen to severely misdescribe the condition, the model, or specifications, we will evaluate and adjust the quote accordingly. You can still decline the offer, in which case we can ship it back to the same address.
Yes, you can cancel the order at any time and have your laptop shipped back to you. However, you might be responsible for the shipping expenses (depends on the size and value).
We offer two payment methods - a company check or via PayPal. If you would like to change the payment method you selected while submitting the quote, just contact us and let us know.
If your laptop matches the condition you specified in the quote, then 2 to 5 days for a company check and 1 business day for PayPal.
We mail checks via USPS First Class Mail which on average delivers in less than 5 days. You can request to have your check expedited via USPS Express Mail for a small fee. Just shoot us a memo and include your quote number.
