I have sent two laptops to laptop nuts.
One was in good condition. One was in poor condition. On both occasions, I received a fair offer and prompt service. I highly recommend laptop nuts.
Nowhere during the process do I recall it saying they don't accept water damaged items, all I see on here is broken devices, which it is. Even in the FAQ it says nothing. If you can find it & show me where on your website it says that I will change my review. But I aent a laptop in & I never heard back for weeks until I emailed them asking about to which it took 2 days for them to confirm it & then said they wouldn't pay me cause it wasn't as described when I said it was in poor condition & non working, which is true. At least be more clear in the process if this was gonna be a waste of time.
The customer service was excellent. The process exceeded my expectations. It went exactly as explained. I searched for my laptops I wanted to trade in. Got a quote for their value. Got a mailing label. Packed up the laptops and a few days later received a quote with the anticipated value which was right in line with what was estimated. I highly recommend this site for trading in your laptops. I highly recommend using them to sell your devices!
