Nowhere during the process do I recall it saying they don't accept water damaged items, all I see on here is broken devices, which it is. Even in the FAQ it says nothing. If you can find it & show me where on your website it says that I will change my review. But I aent a laptop in & I never heard back for weeks until I emailed them asking about to which it took 2 days for them to confirm it & then said they wouldn't pay me cause it wasn't as described when I said it was in poor condition & non working, which is true. At least be more clear in the process if this was gonna be a waste of time.
WOW Thanks super fast service! Will be back for sure.
I really got worried once I sent my laptop in the packaging provided by laptopnuts. I did my research kinda too late, but the perfect business score on BBB calmed me down.
The service was excellent. It took a while to get my payment, but the communication on their part was outstanding. I received my payment a week after I sent a laptop. They are trustworthy.
