FAQs

  • HOW DOES IT WORK?

    After completing our free online estimator you will receive an instant offer. If you accept the offer just fill out a simple form. We will mail you a box with a pre-paid return label and instructions. The shipping is free for you.

  • HOW DO I ship my laptop?

    We will mail you a shipping box OR a prepaid FedEX shipping label. You put your laptop in the box, attach the shipping label to the box, and drop the box at ANY FedEX ofice. TO SPEED UP THE PROCESS OF RECEIVING MONEY you can request a prepaid shipping label to be emailed to you. ANY BOX THAT WILL FIT YOUR LAPTOP will work. Otherwise we will have to send you an empty box, and it takes up to 7 days travel time for an empty box to arrive.

  • Should I erase sensitive information that I have on my hard drive?

    All information you have stored on your laptop will be immediately erased. We format every hard drive when laptop is processed.

  • When will I get money?

    We will mail your check the next business day after we receive your laptop. If you prefer PayPal transfer as a payment method, your cash will be at your displosal immediately.

Get my order +